Shipping & Delivery Policy
1. Policy Overview
This Shipping & Delivery Policy outlines the rules and procedures governing the processing and delivery of orders placed through Mogo Mobility’s official website at www.mogo-mobility.com.
2. Order Processing
Orders are generally processed on regular business days after payment verification is completed. Processing times may vary depending on product availability and order review progress.
3. Delivery Methods
Delivery methods are determined based on product size, shipping address, and customer preferences. Certain mobility devices may require freight shipping or specialized delivery services.
4. Estimated Delivery Time
Estimated delivery dates shown on the website are for reference purposes only and do not constitute guaranteed delivery dates. Shipping delays, weather conditions, holidays, and other factors beyond our control may affect delivery timelines.
5. Large-Item Freight Delivery
Large mobility devices will be shipped via freight carriers. When necessary, we will contact the customer to schedule a delivery appointment.
6. Inspection Upon Receipt
Customers are required to inspect the package immediately upon delivery. If any external damage or missing items are found, please notify us as soon as possible.
07. Lost / Damaged Shipments
If a shipment is lost in transit or arrives damaged, please contact Mogo Mobility. We will assist you in filing a claim with the carrier, subject to applicable claim conditions.
8. Delivery Restrictions
Due to legal regulations, carrier policies, or product-specific limitations, some items may not be available for delivery to certain regions.
9. Contact Information
Mogo Mobility Inc.
2150 Northmont Parkway, Suite P
Duluth, GA 30096, United States
Email: admin@mogo-mobility.com
Official Website: www.mogo-mobility.com